Shipping & Delivery
At Tilz Collection, we take great care in packaging and dispatching your gourmet food gifts. All orders are carefully packed to ensure they arrive in perfect condition.
UK Delivery
Free standard delivery on all orders over £50.
Standard delivery (3-5 working days): £4.99
Express delivery (1-2 working days): £7.99
All orders are dispatched within 1-2 working days. You will receive a confirmation email with tracking details once your order has been shipped.
Please note that delivery times are estimates and may vary during busy periods such as Christmas, Easter, and other holidays.
International Shipping
We currently ship within the United Kingdom only. We are working on expanding our delivery options to international destinations in the future.
Order Tracking
Once your order has been dispatched, you will receive an email with your tracking information. If you have any questions about your delivery, please contact us at Support@tilzcollection.co.uk.
Damaged or Missing Items
If your order arrives damaged or items are missing, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or refund as quickly as possible.
